Customer Service

At Redlands Equestrian we pride ourselves on our bespoke service and personal touch. 

Working closely with you to ensure your holiday is tailor-made, we can book additional treats for younif you wish.

And if there's a destination you really want to visit but can't see it on the website or in the brochure, let us know and we'll do our utmost to arrange it for you.

We have ground handlers and travel consultants across the UK and worldwide who will personally take care of you from the booking stage right through to the final day of your holiday.

We apply the same exacting standards towards the horses too. Whether you're taking your own horse on holiday in the UK or riding one provided at your destination, we insist on first class accommodation and care for the horses at all times.

In the Icelandic Volcanic Ash crisis our team worked tirelessly to ensure we managed all the necessary changes quickly and at no cost and inconvenience to our customers.